Ramya G S 15 Customer Success Manager
I have been working remotely as a CSM from the last 9 months. I proactively manage subscription-based SaaS customer accounts to help reduce churn, drive end-user adoption, expand revenue, and identify advocates for HR Tech SaaS platforms.
Areas of expertise:
Customer Success Strategies - On-boarding - Adoption - HRIS - People Analytics - Employee Engagement - Performance Management - Business Analysis - Stakeholder Relations - Strategic Communication